Hana Nail — Booking App

Overview

Mobile app letting clients pick a technician, service and time slot and pay a deposit in a few taps.

Challenge

The salon needed a tight schedule across multiple technicians, no time-slot collisions and lower no-show rates via prepaid deposits.

Solution

Real-time Firestore schedules, 1-hour push reminders, deposit payment gateway and an in-app loyalty point system.

Results

• ★No-show rate reduced by 47%
• ★Online bookings reach 62% of total orders
• ★30-day return rate of 53%